What is the Bank's Routing or ABA Number?
222370440

What number can I call for Online Banking support?
You can call 1-800-421-0004.
This number is toll-free and is available during the following hours:
Monday through Friday 7:00 AM to 8:00 PM
Saturday & Sunday 9:00 AM to 4:00 PM.

First Niagara MoneyPro (business customers) can call 1-800-516-0625.

How can I access account information after banking hours?
You can contact our 24-hour Customer Connection Line at 716-625-7700 or 800-439-8230 outside the local calling area.

Who should I contact if my debit card is lost or stolen?
You should call 1-800-528-2273.

How do I change my address with First Niagara?
To update the address on your account(s), you are encouraged to visit your nearest branch location to complete the change in person. However, if you are unable to visit a branch location, you may also submit your request through online banking or through the use of our Telephone Service Center. For online banking requests, simply login and submit a change request through our Secure Messaging System. To submit a verbal request by telephone, you may contact our Telephone Service Center at 1-800-421-0004 during normal business hours (Monday through Friday 7:00 AM to 8:00 PM; Saturday & Sunday 9:00 AM to 4:00 PM).

Should I submit personal, confidential information through e-mail?
First Niagara will never request a customer's personal, confidential information (bank card number, account number,social security number, personal identification number or password) through e-mail. If you should ever receive an e-mail requesting your personal, confidential information that appears to be from First Niagara Bank, do not respond to the e-mail and contact the Bank immediately at 1-800-421-0004. This number is toll-free and is available during the following hours:
Monday through Friday 7:00 AM to 8:00 PM
Saturday & Sunday 9:00 AM to 4:00 PM.

What is the stock symbol for First Niagara Financial Group, Inc.?
The symbol is "FNFG" and trades on the Nasdaq National Market System.