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First Niagara will never request a customer's personal information through e-mail or provide links within an e-mail to update their information.Learn how to better protect yourself from:
Remember to check your credit report at least once a year.
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Customer Service Issues and Complaints - For additional information or to enter a customer inquiry please click here.

Corporate Governance Concerns - If you would like to file a concern or complaint regarding accounting, internal accounting controls, auditing, or other significant business issues please click here.

Important Notice: First Niagara Bank will never request a customer's personal, confidential information (bank card number, account number, social security number, personal identification number or password) through e-mail. If you should ever receive an e-mail requesting your personal, confidential information that appears to be from First Niagara Bank, do not respond to the e-mail and contact the Bank immediately at 1-800-421-0004.